We do our best to reply to all emails within 24 hours. Longer delays may occur should we experience a higher volume of emails.

For SHIPPING, we normally do not charge shipping cost for product to be delivered WITHIN the United States unless indicating otherwise. We usually ship by UPS ground, FEDEX ground or USPS Priority Mail. Package should be delivered between 4 to 10 business days after the order is processed (in U.S. only). In the case your order involves several different items and they happen to be in our different warehousing locations, there will be separate package deliveries.  In the case we need to ship the item from our oversea warehouse, package should be delivered within 8-15 business days.

For shipping outside the U.S. the shipping charge depends on the carrier, level of service, destination, and weight of the package. In addition to a higher shipping charge for orders shipped outside of the United States, there may also be duties and/or import taxes charged by your country's customs department when the item is delivered. Payment of these extra charges are the sole responsibility of the customer. These taxes are not included in your 2cTHINGS.com order total. These charges vary by country and by the value of the item(s) being shipped. Import taxes are not charged for Guam, Puerto Rico, APO or FPO addresses, or for any other U.S. territory. Please e-mail us for the cost of shipping and taxes (if any) on the number of units you wish to order and we will quote you first.

For RETURNS, please contact us before sending the item back. Since we work with several sources, we will need to send you proper instructions on how and where to return the item(s). We will assign you a RMA number after receiving your email for return. We will also give you the correct address where the item should be returnd to. Please note that returned items without a RMA number will not be processed. We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. If you are not satisfied with your item, you may return it to us within a period of 30 days. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. When returning an item, please make sure to use the original packaging with all accessories and owners manual. There is also a 25% restocking fee on non-damaged items that are returned.

For ORDERING, we accept Visa,Mastercard,American Express and PayPal.  Once your card is authenticated, you will be assigned an order number and your order will be processed within 24 hours. You will be receiving your package between 4 to 10 business days.  In the case the item is stocked in our oversea warehouse, then you should expect the delivery within 8-15 business days.

We also accept Personal Check, Money Order and Cashier's Check. In this case,  please download our Order Form from the <Order Form> button,  and fill in the required information. Then mail your Order Form along with your check or money order to: 2C Enterprise, 663 South Bernado Avenue #801, Sunnyvale, CA 94087.  Make check payable to "2C Enterprise".  Please also notify us with an email so we'll keep track of your materials and will prepare for your order. We will process your order after receiving your materials. Personal check can take up to 21 days to clear before we start process your order. If you have question or problem with the order or shippment, please send us an email with your order info to support@2cthings.com.

PRIVACY & SECURITY: When you buy an item on our website, we ask for your full name, address, telephone number and credit card information so we can process your order. All this information remains confidential and will not be shared with anyone else. During the transmission of your personal information, we use a secure server (SSL), which encrypts all of your personal information.  This will ensure complete privacy of your personal information.  Our official payment processing method is through "PAYPAL" which is a very secure and well known service.

SSL encryption is active in areas where customer confidential information is requested. You can check to see that you have entered an SSL-active area by looking on the bottom of your screen. If you see an unbroken key or a closed lock (depending on your browser), you will know that SSL technology is in place and ready to encrypt your information.

You'll see a key (Netscape) or a closed lock (AOL, Explorer).


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Our Company, 2C Enterprise, reserves the right to cancel an order or to issue a Returned Merchandise Authorization (RMA) for merchandise that is advertised in error, is unexpectedly out of stock, does not conform to specifications, or was shipped in error. Our company will also cancel an order if it is deemed to be made, in bad faith or for which we were unable to verify billing information with the credit card's issuing bank.